Communication Skills
Communication in simple terms is depicted below:
Convey your message to other people clearly.
Receive information from other people clearly.
Receive information from other people clearly.
Communication is successful when both sender and receiver are having total clarity about the message sent/received.
The two types of communication are
Auditory Means &
Non-verbal
Auditory Means:
Speech
Song
Tone of voice
Non-verbal:
Body language
Sign language
Touch
Eye contact
Media (pictures and graphics)
Sound and writing.
Communication skills are essential for successful relationship among employees and employer.
In order to maintain proper communication, every organization prepares a set of standing orders in place for smooth working. These standing orders comprise of a communication system between top management and employees. Internal communication is very important especially in process industries where lot of unit operations is involved. In such cases standard operating procedures, work instructions are prepared and displayed with utmost clarity.
Also there are communications channels open for sharing of information, like in-house magazines, etc.
Communication is an integral part of job interviews where the prospective candidate is judged by the various communication methods he applies during the interview.
In a nut shell one can not ignore communication right from childhood in order to achieve goals in life.
